What Our Customers Are Saying About Us

Have a look at what some of our customers are saying about Medisure!


We were kindly provided with a Genteel by MediSure Canada in exchange for an honest review of the product.

My 7 year old son was recently diagnosed with Type 1 Diabetes. After just a few months he was already getting callouses on his fingers and constantly needing Band-Aids on his fingertips after testing. We were excited to try the Genteel to see if it would help.

We received our Genteel very quickly in the mail. It came with an instruction booklet, 2 nozzles, 6 different contact tips as well as some fun stickers to decorate it. I focused on the instructions. My son focused on the stickers.

My son was a bit nervous the first few times because the Genteel is a bit louder than a regular finger tester. It took a couple times to get it right as there are several steps to prepare then test properly. We found it very easy to use once we figured it out and settled on the blue contact tip for him to use on his forearm or yellow to use above his knee. We still use his fingers if we suspect a low or to confirm a low as we found that for him there can be a little variation for alternate sites sometimes.

We really like the Genteel. I was hoping that the Genteel would indeed give his fingers a break. It has done that and much more. It really doesn’t hurt him to test with it. No more fighting with a half asleep grumpy pants in the middle of the night for a finger to test. I just use his arm or shoulder and he stays asleep. It has also just made testing easier. We got it just before a vacation road trip and I didn’t have to worry about him having clean hands for testing on the road. I just got him to test above his knee. Same thing at the beach I don’t have to try and clean grubby sandy hands I just find a clean spot under his shirt to test. I find that it is quite sturdy and well made having already survived several drops to the floor. It also fits the other lancets that we have and works well with them.

I would totally recommend the Genteel. I think it is well worth it to make frequent blood sugar testing for a kid with T1D a little easier.

-Abigail N. Mom of an Awesome Kid with T1D from New Brunswick




I want to compliment your well designed glucometer the medisure . It is simple easy and a large print out for older people with visual issues. Very pleased with it.

-Sylvia from Nova Scotia

I just wanted to thank you for your prompt and courteous service. The two gentlemen that answered and followed up on my inquiry, Mario and Chuck, were quick to respond, and even followed up to make sure I knew what was going on with my order. My kit arrived exactly when they said it would, and I am so glad to be able to use it now,  thanks for your amazing service!

-Sophia from British Columbia, a happy MediSure customer

"What can I say. Service above and beyond. I will always thank the lord the day I found your company. Bertha helped me out today and Chuck you were awesome yesterday. I think your company could teach others what customer service is all about. Have a great day."

-Valrena from Ontario

"Thank you for offering great products at a great price!! :)"

-Jennifer from Edmonton

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785 Westney Rd. S
Unit 23
Ajax, ON L1S 7G1


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